1. Assist customers to install and deploy locally or on cloud Sertag electronic shelf labels platforms
l Electronic shelf label solution provided
Provide solutions suitable for customers according to customer product usage scenarios and delivery requirements.
l Assist with ERP system
Open API interface to connect with customer's existing ERP/cashier system
l Installation and debugging
Base station, price tag, accessories installation, pairing, provide turnkey mode service
l Provide operation manuals and related materials
Provide technical support and services online
2. Technical Support
l Software remote upgrade
l Fault diagnosis and repair
l Hardware repair and replacement
l Operation guide
l Large customer customization