Q1: Do you provide a public API (REST, MQTT, or other) to control functions such as label updates, assignment, and device status?
A1: Yes, we provide API interfaces to support system integration. Through our APIs, you can manage label updates (including price, text, and images), handle label assignment and binding, and monitor device status. This allows seamless integration with your existing systems.
Q2: Do your ESL systems support a local/on-premise server setup, or is cloud SaaS mandatory?
A2: We offer two versions of our ESL management system: a local (on-premise) server solution and a cloud-based SaaS platform. Customers can choose the option that best fits their IT infrastructure and data security requirements. For projects with higher data control or internal network preferences, we typically recommend the local server deployment.
Q3: Can the ESL system operate entirely locally during normal operation, without requiring any cloud connectivity, external servers, or internet access?
A3: The ESL system can operate locally.
Q4: Can you provide a complete Electronic Shelf Label (ESL) system, including hardware, software, and integration support?
A4: Yes. We can provide a complete ESL solution, including electronic shelf labels, base stations (gateways), management software, and installation accessories such as rails, clips, and mounting brackets.
For system integrators, we also offer API interfaces to facilitate integration with local POS, ERP, WMS, or other third-party systems. In addition, we provide technical documentation and support to help ensure a smooth deployment and integration process.
Q5: What is the battery life under frequent updates (e.g., 5/15/30 times per day)?
A5: At 4 updates per day, battery life of the 3.2eRetail System electronic shelf label is 5 years. More frequent updates will reduce lifespan; we can provide specific estimates for your scenario.
Q6: What Are the Approximate Price and MOQ for Electronic Shelf Labels?
A6: Our standard quotation is based on a package that includes one base station and one electronic shelf label. Pricing is volume-based and varies according to your order stage, such as:
Samples: around 10 digital labels
Pilot projects: 200–300 digital labels
Distributor orders: 2,000+ digital labels
For a detailed quotation, please contact us at
sales..........com. We will provide a customized price list based on your project requirements.
Please note that distributor partnerships are subject to minimum order quantity (MOQ) requirements, which are specified in the distributor agreement.