The integration process primarily involves online communication to ensure real-time data transmission between the Sertag platform and the grocery mall platform. Real-time connectivity is crucial, especially if the data exchange requires instant updates and synchronization.

For an online integration, a constant and reliable connection is necessary to facilitate the seamless flow of information between the two platforms. This ensures that pricing updates, inventory changes, and other relevant data are transmitted promptly, contributing to an efficient and responsive retail environment.

However, the ease of establishing this online connection depends on the technical proficiency of the customer's development team. If the developers possess a high level of expertise and are well-versed in the integration protocols, the process is likely to be smoother. On the other hand, if there are challenges in terms of technical skills, it might require additional support or collaboration with the Sertag team to overcome any obstacles.

In summary, an online communication approach is essential for real-time integration, and the level of difficulty is contingent on the technical proficiency of the customer's development team. The Sertag team is committed to providing assistance and guidance to ensure a successful and efficient integration process.